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Australian Libraries Gateway
www.nla.gov.au/libraries/

Interlibrary Loan Application Standards Maintenance Agency. ISO ILL Protocol Standards. (1997) An introduction to the ISO Interlibrary Loan Application Standards
www.nlc-bnc.ca/iso/ill/standard.htm

Libraries Australia Document Delivery and Payments Service Members
nla.gov.au/librariesaustralia/services/docdel/members-suspensions/

National Resource Sharing Working Group. (2002) Australian Interlibrary Resource Sharing (ILRS) Code. Canberra: National Library of Australia
nla.gov.au/initiatives/ilrscode/ilrscode.html

National Resource Sharing Working Group. (2001) Guide to best practice for Interlibrary resource sharing in Australia - January 2001. Canberra: National Resource Sharing Working Group
http://pandora.nla.gov.au/pan/21336/20031011-0000/www.nla.gov.au/initiatives/ilrscode/ilrsbp.html

National Resource Sharing Working Group. Australian Interlibrary Resource Sharing Directory. Canberra: National Library of Australia
www.nla.gov.au/ilrs/

National Resource Sharing Working Group. (2001) Interlibrary Loan and Document Delivery Benchmarking Study. Canberra: National Library of Australia
http://www.nla.gov.au/librariesaustralia/services/docdel/docdel-tips/#benchmark

Wells, Andrew. (1999) Kinetica: moving Australian library network services forward. Paper presented at the Ninth Information online & on disc 99 Conference and Exhibition. Sydney
http://conferences.alia.org.au/online1999/proceedings99/205b.html

Libraries Australia Document Delivery Manual
http://www.nla.gov.au/librariesaustralia/training-support/manuals-guides/#docdel-guides

Suspension Screencast tutorial  (You tube video)

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